KeyVid AI – Terms of Service

To use the Services, you must:If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

• Be at least 16 years of age or the age of majority in your jurisdiction.
• Have the full legal capacity to enter into binding agreements.
• Use the Services only for lawful purposes and in accordance with these Terms.

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You may need to create an account to access certain features of the Services. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your login credentials.
• Notify us immediately of any unauthorized use of your account.
• Be solely responsible for all activity under your account, whether or not you authorized it.

We reserve the right to suspend or terminate your account if you provide false information or violate these Terms.

KeyVid AI offers AI-powered tools that generate intelligent summaries, smart bookmarks, action items, and audio/text insights from videos, meetings, and recordings.
Services may include:

• Uploading video content via https link or raw file.
• Transcription and AI analysis
• Summary and insight generation
• Podcast-style audio summaries
• Voice interactions with AI agents
• Integrations with third-party platforms like Google Drive, Notion, and Zapier etc

We reserve the right to suspend or terminate your account if you provide false information or violate these Terms.

KeyVid AI offers a Free tier, a Plus subscription (from $10 monthly), and a Pro plan (custom pricing). Each tier includes different levels of usage, features, and credits.

5.1 Payment Terms

• You authorize us to charge your payment method at the beginning of each billing cycle.
• All fees are non-refundable except as explicitly stated in Section 4.4.
• Subscription plans automatically renew unless canceled before the end of the current cycle.

5.2 Payment Terms

• You may cancel at any time via your account dashboard.
• After cancellation, your plan will remain active until the end of the billing period.
• Downgrading or canceling does not entitle you to a partial refund for unused credits.

5.3 Payment Terms

• You may request a refund within 48 hours of initial billing if dissatisfied.
• Refunds will not be issued for repeated refund abuse or bulk credit usage followed by cancellation.
• Contact support@keyvidai.com for refund requests.

By using the Services, you agree not to:

• Upload, share, or process content that is illegal, defamatory, abusive, or violates third-party rights.
• Interfere with or disrupt the Services or servers.
• Attempt to gain unauthorized access to other accounts or systems.
• Use bots, scrapers, or automated scripts that burden or manipulate the Services.
• Use our Services to develop competing software or train third-party AI models.

Violation may result in account suspension, termination, and legal action.

7.1 Ownership

You retain full ownership of the your videos and the results you get from your uploaded videos, including but not limited to summaries, podcast audio, and any other associated metadata.

7.2 License

By using KeyVid, you grant us a limited, non-exclusive, revocable license to process your content for the purpose of providing our services (e.g., generating summaries, AI insights, etc.). We do not claim ownership of your content, and we do not use it to train our models.

7.3 Data Retention

• Free-tier content may be deleted after inactivity.
• Plus users' data is retained until manually deleted.
• Pro users may define custom retention policies via an agreement.

KeyVid uses and integraets with  large language models (LLMs) from third parties (e.g., OpenAI, Gemini, Angolia etc) to generate insights, summaries and power our other services. These models may produce incorrect or misleading output. You are solely responsible for verifying any decisions or actions based on the platform's output. We are not liable for any business, legal, or personal harm that results from using AI-generated summaries.

Data shared with these third party services may include the transcripts, prompts, and user inputs, which are solely for generating outputs. It is important to note that we:

• Do not allow these providers to train on your data.
• Comply with their respective data usage policies.

We may also integrate with third-party tools like Google Drive, Notion, Salesforce, Zapier, etc. You are responsible for reviewing and accepting any third-party terms when you connect your accounts. We are and will not be liable for data loss, corruption, or misuse caused by third-party platforms.

See our Privacy Policy for full provider disclosure.

Your use of KeyVid is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. This includes disclosures regarding use of third-party AI APIs and optional integrations. If you plan on using our services on content that will require HIPAA compliant, then your data handling will be governed by additional terms along with a Data Processing Agreement (DPA), available upon request.

It is important to note that we take data protection seriously, hence making sure that:

• All transmissions are encrypted using TLS/SSL.
• Stored data is encrypted at rest.
• Access is restricted via role-based permissions.
• Payment data is handled by PCI-compliant third parties.

See our Privacy Policy for complete details.

All software, algorithms, branding, UI/UX, and documentation are the exclusive property of KeyVid and its licensors. You may not:

• Copy, reverse-engineer, or distribute any part of our platform.
• Use KeyVid's branding without prior written permission.

We reserve the right to suspend or terminate your account:

• For breach of these Terms
• For fraudulent, abusive, or harmful behavior
• If required by law

You may also choose to terminate your account at any time. Upon termination, your access and license to use KeyVid cease immediately, and data deleted.

To the fullest extent permitted by law:

• KeyVid shall not be liable for indirect, incidental, or consequential damages.
• KeyVid is provided “as is” without warranties of any kind
• Our total liability to you will not exceed the amount paid for services in the past 3 months

You agree to indemnify, defend, and hold KeyVid harmless from any claims, liabilities, damages, and expenses arising from:

• Your use or misuse of the platform
• Your uploaded content
• Your violation of these Terms
• Infringement of third-party rights

We may update these Terms from time to time. If we make material changes, we’ll notify you through email or in-app. Your continued use of the platform after changes take effect (re)constitutes your agreement.

• Your use or misuse of the platform
• Your uploaded content
• Your violation of these Terms
• Infringement of third-party rights

For questions or concerns regarding these Terms, contact us at: support@keyvidai.com

• Your use or misuse of the platform
• Your uploaded content
• Your violation of these Terms
• Infringement of third-party rights